Cookie Policy
Last Updated: January 15, 2025
This Cookie Policy explains how Tugest ("we", "us", or "our") uses cookies and similar tracking technologies when you visit our website and use our services.
By using our website, you consent to the use of cookies as described in this policy. You can manage your cookie preferences at any time through our Cookie Settings (Settings, GDPR Compliance tab).
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
Cookies can be "session" cookies (which expire when you close your browser) or "persistent" cookies (which remain on your device until deleted or expired).
2. Why We Use Cookies
We use cookies for several important reasons:
- Essential Functionality: To enable core features like authentication and session management
- Performance & Analytics: To understand how visitors use our site and improve the user experience
- Personalization: To remember your preferences and settings
- Security: To protect against fraud and enhance security
3. Types of Cookies We Use
3.1 Essential Cookies (Always Active)
3.2 Analytics Cookies (Requires Consent)
Note: All Google Analytics cookies are configured with IP anonymization enabled to comply with GDPR.
3.3 Preference Cookies (Recommended)
3.4 Marketing Cookies (Requires Consent)
Current Status: We do not currently use marketing cookies. This section is reserved for future use if we implement advertising features.
4. Third-Party Cookies
In addition to our own cookies, we may also use various third-party cookies to report usage statistics, deliver advertisements, and provide enhanced functionality:
4.1 Google Analytics (with consent)
We use Google Analytics to analyze how users interact with our website. Google Analytics uses cookies to collect information such as how often users visit the site, what pages they visit, and what other sites they used prior to coming to our site.
We use this information to improve our website and services. The information generated by Google Analytics about your use of the website is transmitted to Google. This information is then used to compile reports and to help us improve the site.
Google will not associate your IP address with any other data held by Google. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
4.2 Stripe (Payment Processing)
Stripe sets cookies to process payments securely. These cookies are essential for payment functionality and fraud prevention. For more information, see Stripe's Cookie Policy.
5. How to Manage Cookies
You have several options to manage or disable cookies:
5.1 Through Our Cookie Settings
You can manage your cookie preferences at any time through our Cookie Settings page. Here you can:
- Accept or reject analytics cookies
- Accept or reject marketing cookies
- Accept or reject preference cookies
- View your current consent status
- Clear all cookies
5.2 Through Your Browser Settings
Most web browsers allow you to control cookies through their settings. However, if you disable cookies, some features of our website may not function properly.
Browser-Specific Instructions:
- Chrome: Manage cookies in Chrome
- Firefox: Manage cookies in Firefox
- Safari: Manage cookies in Safari
- Edge: Manage cookies in Edge
5.3 Do Not Track
Some browsers have a "Do Not Track" feature that signals websites not to track you. We respect the "Do Not Track" signal and will not load analytics cookies if this setting is enabled.
6. Cookie Consent
6.1 Initial Consent
When you first visit our website, you will see a cookie consent banner asking you to accept or reject non-essential cookies. Your choice will be stored for 12 months.
6.2 Withdrawing Consent
You can withdraw your consent at any time by:
- Visiting our Cookie Settings page
- Deleting cookies from your browser
- Clicking "Manage Cookies" in the footer
6.3 Consent Expiry
Your cookie consent will expire after 12 months, at which point you will be asked to renew your consent.
7. Cookies and Personal Data
Some cookies may contain personal data (such as your user ID). This data is processed in accordance with our Privacy Policy and applicable data protection laws, including GDPR.
We implement appropriate security measures to protect cookie data from unauthorized access, disclosure, or destruction.
8. International Data Transfers
Some cookies (such as Google Analytics) may transfer data outside the European Economic Area (EEA). We ensure that such transfers comply with GDPR through:
- Standard Contractual Clauses (SCCs)
- EU-U.S. Data Privacy Framework (where applicable)
- Other lawful transfer mechanisms
9. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices.
When we make significant changes, we will update the "Last Updated" date at the top of this policy and may notify you through our website or via email.
We encourage you to review this policy periodically to stay informed about our use of cookies.
10. Contact Us
If you have any questions about our use of cookies, please contact us:
Email: [email protected]
Data Protection Officer: [email protected]
Support: [email protected]
Phone: +351 964 593 600
Manage Your Cookie Preferences
You can view and modify your cookie settings at any time:
Go to Cookie Settings